I need help ASAP. RMA numbers should be clearly displayed on the return shipping label of any package being returned to VAVA. Is it possible for team vava to assist where that is concern? Please reset the Dash cam at least 3-5 times and reflash firmware. When you connect to the VAVA WIFI try to turn off mobile data on your phone. An SD Card reader/SD Card adapter may be needed. Step 4: Plug the SD Card back into the VAVA Dash Cam. Please power off the camera first and unplug the SD card and the rear camera, then power up the camera again to see if it works or not. Step 9: Scroll to the bottom of the menu page and Format the SD Card to complete the firmware update. On VAVA dash cams, the default setting is 720p. What say your? The signal range is great. After installing a new sd card I keep getting an error message. If still, the same issue persists kindly send us a photo of your SD card and a video of the SD card error to support@vava.com. I tried the SD card that came with the camera and two others. This website uses cookies. 6. The information on this website is complete, true, accurate or non-misleading. The VAVA baby monitor is simply the best value baby monitor available today. We are not responsible for the privacy practices employed by those third parties, nor are we responsible for the information or content their products and services contain. current price $179.99. FREE delivery Fri, Feb 17. All our dashcam models will automatically power on once you start the engine of your car. Kindly try to apply factory reset 2-3 times to the dashcam and check the settings again on the loop recording settings and let us know how it goes. 4. Troubleshooting dashcam: If still, the same issue send us an email to support@vava.com for us to further assist you. 4. We recommend checking some of the Heavy Duty Construction Adhesive as a remedy for your dash cam. My son bought me the camera as a gift in August 2020, because of the covid I recently traveled and received it, I returned to my country and unfortunately I did everything, I changed cards and the error continues. We cannot cancel the order if the product is already shipped out. and tried detecting device also said cant detect im so stressed out. would be displayed on the payment page and/or your card statement. If its not, kindly reformat the Micro SD Card to either NTFS or exFAT then factory reset the dashcam 2-3 times. It's not the prettiest camera but it won't look out of place in your child's bedroom. Should you have any privacy-related questions or comments related to this Privacy Policy, please contact us at privacy@vava.com. 24hrs with the display turned off for full-day monitoring of your baby. These terms and conditions, together with www.vava.coms Privacy Policy, constitute the entire agreement between you and www.vava.com in relation to your use of this website, and supersede all previous agreements in respect of your use of this website. Written By FreemanBoyer1286 Thursday, May 12, 2022 Add Comment Edit. The payment processor is authorized to use this information only to authenticate your purchase and for no other purpose. Enable the time and date settings and make sure they are correct for your location. We are more than willing to help. The VAVA dashcam is particular with what micro SD card can be used on a specific device. That's why, as one of the leading smart monitors, VAVA is designed with unique features that are far from child's play. Hi, Stable 2.4GHz wireless connection. Both LEDs on the back of the cam will flash rapidly for about 1 minute. Does the company have liability for lost data / other damages/ misuse / repairs through 3rd parties / return of private things? Ive reset it several times and still not recording. 3. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Or refund to my son account because is no working! document.getElementById( "ak_js_2" ).setAttribute( "value", ( new Date() ).getTime() ); Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window). By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If FAT32 would still not work, try formatting it again to XFAT then test. Split Screen Baby Monitor. Highlights. Try a Smart Baby Thermometer. Ive done ALL the trouble shooting and it still wont turn on. 1. Overall, we want to help keep your frustrations to a minimum and prevent any dash cams from getting thrown out the window. If youd like to use better quality, you can increase that to 1080p or higher depending on the model. 3. What Makes a Non-WiFi Baby Monitor the Better Choice for New Parents? Please check your email address. Whats happening with it? Plug the SD Card into a Laptop/Computer. Please check the email attachment and download it on your laptop/PC. To have a better care to your babies, VAVA baby monitor with 5" HD display lets you see every details of babies, equiped with 4500mAh rechargeble battery, it allows 24hrs working. Looking for help on the internet has been useless, theres a bunch of websites that turned up in my google search that are weird fake sites with pop ups saying my iPhone has been hacked. I found that if I dont plug in the rear view camera, it works fine. M Try to plug it in on a different power supply or power outlet. (If the steps dont work please proceed on the Firmware Update). Six Steps to Reduce Baby Monitor Interference 1. Required fields are marked *. www.vava.com will not be liable to you (whether under the law of contact, the law of torts or otherwise) in relation to the contents of, or use of, or otherwise in connection with, this website: To the extent that the website is provided free-of-charge, for any direct loss: For any indirect, special or consequential loss, or. Please make sure that it Micro SD Card U1 or U3, 16GB-128GB (Recommended: Samsung or Sandisk 64 to 256G U3 card). Long tranmission range maintains constant visuals with a monitor transmission range of up to 900 feet. An SD Card reader/SD Card adapter may be needed. Could I get a help to resolve this issue? You hereby indemnify www.vava.com and undertake to keep www.vava.com indemnified against any losses, damages, costs, liabilities and expenses (including without limitation; legal expenses and any amounts paid by www.vava.com to a third party in settlement of a claim or dispute on the advice of www.vava.coms legal advisers) incurred or suffered by www.vava.com arising out of any breach by you of any provision of these terms and conditions, or arising out of any claim that you have breached any provision of these terms and conditions. 3. 2. The Vava Baby Monitor 720p is a solid baby monitor with a great clear picture. When a customer operates a link to a third-party website that has a relationship with us, we do not assume any obligation or responsibility for such policy because of the third party's privacy policy. It cant locate signal and Im unsure what do next. 3. No new videos have been recorded. Thanks. This product was designed by parents for parents. Its normally just one or the other that works for our Dashcam. Hi VINOSH SANKAR, We are deeply sorry for the inconvenience this issue has caused. Usually, using your windshield will work better, since glass tends to win in the suction power contest when up against your plastic dashboard. 1. For example: lightning strikes, tornadoes and similar, Modifications to any part of the product, including the antenna, Connection to an incorrect voltage supply, Attempted repair by anyone other than an authorized facility, Products sold as is or with all faults declared, Products where the factory applied serial number has been altered or removed. We only provide these third parties with the minimum amount of personal information necessary to complete or provide the requested service or transaction, and we do not allow third parties to use your personal information for a different purpose than what was disclosed to you, With service providers, advisors or other third parties to the extent reasonably necessary to proceed with the negotiation or completion of a merger, acquisition or sale of all or a portion of our assets. For us to further assist you. If the original manufacture or workmanship of the product is deemed defective during the warranty period, VAVA will replace the product at no charge with the same or comparable product. The dash cam might not be getting enough power to complete all of its functions, like saving your information. To remedy this, heres what we suggest you try. Unfortunately, VAVA will not be covering replacement shipping costs from these locations: If the customer ships the product back 14 to 30 days after receiving the return label, or if the returned item is missing accessories/has sustained cosmetic damage, they will be charged a restocking fee (15% of the products original price). My dash cam model va-cd001: i have correct password, 12345678, upon login, it login about two seconds and then it off for 3 seconds. I have reset multiple times to factory settings and I have formatted the mini sd card multiple times. Kindly send us a video and your dashcams model number if you still encounter the same problemto support@vava.com. I see other comments having same issues and the replies really say nothing on fixing the problem. Please try to format your SD card (via computer) to FAT32 and then test it. We may also disclose personal data if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. Cookie Notice Hi I have the Dual Front and Rear Dash Cam. Should I keep all the accessories in case of a return? 5. Please try the following troubleshooting below that will help fix this issue: Hi Jessica. Warranty coverage terminates if you sell or otherwise transfer the product. Was it like this ever since you receive the device? Infant Optics Digital Video Monitor DXR-8 Pro . Undamaged products may be returned for refund for any reason within 30 days of purchasing. There are beep sound associate with it. We also may use your data to process and respond to your requests when you contact us. Please note that before performing the reset, you save the files that you need by removing the SD card and saving it to your laptop/PC. Step 3: Save the firmware file onto the SD Card. You can also set a timer, for reminding about feeding, diaper changing, medication, etc. Try to plug it in on a different power supply or power outlet. 6. We regret to hear this happened, its not something we wish you would experience. Cancel the order if the steps dont work please proceed on the firmware update will flash rapidly for 1. 3: Save the firmware update is already shipped out unsure what do next are... It possible for team VAVA to assist where that is concern in case of a return would experience and unsure! For lost data / other damages/ misuse / repairs through 3rd parties / of... Of purchasing FAT32 would still not recording please proceed on the firmware update ) cookies to ensure proper. I tried the SD Card that came with the camera and two others Non-WiFi! The dash cam step 9: Scroll to the bottom of the cam will rapidly. Fix this issue: Hi Jessica 3: Save the firmware file onto the SD Card can be on! 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