The opening coincided with the COVID-19 pandemic, and so Clarke said it was tough after having done such a major investment and then have the pandemic come upon us and then being closed, without any opportunity to make any business. Are there opportunities to exercise at Ocean Coral Spring Resort? The Ocean Coral Spring has the Privilege, Exclusive Rooms and Services service, designed for guests looking to enjoy a plus of exclusivity during their stay. If you don't have Privelege and have to go to the beach on the regular side it's awful. Ocean Coral Spring All Inclusive Resort features modern rooms, large pools, a lazy river with a gentle current and a wide range of dining options. First off kids club was closed, when I asked I was told they were on lunch, when I spoke to other guests it would appear it hadnt been open in over a week. I could go on all day about how amazing our stay was, and would highly recommend any family to stay here. Everything was clean, everyone wore masks and we sanitized our hands everywhere we went. Staff: While there were always enough lounges for everyone, we went early in the morning to get our preferred chairs. Were glad that theyre enjoying the evening with us.. A member of the RJRGLEANER Communications Group. Claim your listing for free to respond to reviews, update your profile and much more. The staff was very professional and courteous. Such a beautiful escape (even during Covid). Ocean Coral Spring is located on the seafront of Coral Spring and offers access to a spectacular white sand beach with turquoise waters. Fresh pasta, fresh steaks how u want them, eggs which ever way you request. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The shower was a good size and we had no. He warns that if COVID-19 is not controlled and a decision is taken to close the countrys borders again, tourism stakeholders would be forced to restart from zero. Only drawback with our room on the 5th floor is that we didnt have a swinging lounge chair on the balcony. This sensational 24-hour all-inclusive resort features modern accommodations, exciting entertainment, gourmet dining, and plenty of fun for the entire family! Everyone walked away. Is parking available at Ocean Coral Spring Resort? Payments made by partners impact the order of prices displayed. there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. Another major problem is washrooms in the lobby and Buffet is not cleaned properly and most of the time there is no toilet paper. The resort features: During the day, guests can enjoy numerous activities (beach volleyball, table tennis, aerobics, bocce and bowling) and at night, theres lots of entertainment on offer with shows and live music. No complain at all. the mini fridge was stocked daily but on a couple of days we had to call the desk and remind them. We ate at 5 of the specialty restaurants and the food at each of them was excellent with good portions. I want to say thank you to Sashorn, Mr Geforey and Mr Early for making sure our vacation turns out to something good at Ocean Coral Spring. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. DearJourney761042, Thank you for your recent visit and choosing Ocean Coral Springs by H10 property. The Ocean Coral Spring All Inclusive Jamaica Resort offers exclusive rooms with an elegant interior design and equipped with all the amenities you might need for a comfortable stay. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Tripadvisor performs checks on reviews. It is quite a big property and it is immaculate (something youd expect for a resort that was built in 2019). The maximum age for children in this hotel/destination is {{booking.search.setMaxAgeDestination()}} years. The concierge and baggage were so kind and accommodating that it almost made up for the slow service. We want to thank you for your sharing your experience with us and we are happy to know that Sashorn, Mr. Geoffery and Mr. Earl were able to make your stay even more memorable. Don't believe the few bad reviews cus we heard that people do that to scam the travel agency to get back their money when they get back. Did not have one bad meal!! Jamaica must be flagged as a safe destination to ensure we gain the marketing support of our partners as one of the first choice for Caribbean vacations as it will be a race for destinations to come out of this ahead of its competitors.. Best Regards, Maydene Malcolm. So you basically have to leave the pool to go wait in line and hope you get a slot for that evening. The food quality was comparable to many eateries at home. Full Time position. Approximately two minutes later she came and introduced herself as the Food & Beverage Concierge, after expressing ourselves to her she apologize and told us she is going to work on changing our experience and we should give her until the end of the day anyway she ask to give her 5 minutes to get someone to come and talk to us 10 minutes later she get back with Mr. Jeffery which is her Manager we also explained everything to him and he sat down with us for over 30 minutes and listen to us thoroughly and promise he alongside with Sashorn is going to work together to make sure we leave happy which they did. Like liquor Try anywhere else youll thank me later, we went in 2019 summer time A/C was horrible and we were in a butler suite! The food at OCS is very good. Reserve and pay in Cash or Credit Card on Arrival. One of the main issues with the resort is really some of the customers, as they can show their lack of manners in the buffet areas (like having the pasta cook make something twice as they changed their mind), or let their children run amok in bar areas or again in the buffet areas especially Martha's Market. We do hope to welcome you here with us in the future and to make your experience a more memorable one, if you allow us another chance.Regards,Sabrina De Pasquale, I want to give a big shoutout to my girl Shameika and her crew at the Pool Bar and Orlando and his crew at the Lobby Bar and big up to chef Micheal at the Jamaican Gill best service we ever received for a chef at any hotel thanks to Sashorn for linking us up with him everyday he make sure we taken care of without asking for anything in return, and thanks again to Sashorn our Miss Fix It who ensure our vacation turned out to be perfect. Log into your Members Area with your Club H10 registration details: You only need your Club H10 card number to activate your online account, Log in to your agency/company Private Area, If you do not have an online account for managing your agency's bookings, please register and you will be able to manage them with multiple users, Welcome,
He make sure our lunch was good at the Red Snapper Restaurant and the next morning at breakfast he was there checking on us, we also received 2 bottle of wine and a fruit plate on the behalf of him and Sashorn, we are very thankful an thanks to my amazing housekeeper Peta-Gay for taking care of me and making sure I was good thanks for the bottle of wine also. Creative, talented and passionate individuals are invited to submit their applications to join our dynamic team. The confidence is coming back in the North American market and as this confidence grows and the vaccine is available throughout various areas, we do expect to see exponential growth, he said. Weve now been given both cash awards to our airfare, as well as the accommodation in these hotels in the Caribbean, and, of course, the incentives for next year to go overseas to go to other destinations worldwide; so thats even a , bigger incentive for us to work a little bit harder to accomplish, James-Watts noted. In your search options you have set up a booking with children. The water would not go above your waist. I would fix that by having someone remove towels if no oe has been there for over two hours. At the Ocean Coral Spring, youll find an extensive programme of daytime and night-time activities led by the Blue Team entertainment team. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded January 11, 2021. I bought the Prestige Package and my room was a Junior Suite Ocean Front, and should have access to premium liquor but I had to buy my own Scotch on the street. Labelling the local travel experts as excellent partners, Tanesha Clarke, director of sales and marketing at the 957-room Ocean by H10 property, said the work laid down by the travel agents contributed largely to their success, and they had to find a way to say thanks. This was the biggest difference we saw between OCS and other resorts we have visited in Jamaica. Let your taste buds travel the world with the flavours of our resort in Jamaica. Nearby attractions include Blue Waters Beach Club (1.4 miles), Red Stripe Beach (3.4 miles), and 876 Beach Club (2.1 miles). Justyn Jones, general manager of Azul Beach Resort. Regards, Sabrina De Pasquale. What are some restaurants close to Ocean Coral Spring Resort? When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Property : The resort was beautiful and really big. Job in Silver Spring - Montgomery County - MD Maryland - USA , 20900. Burger King has always done things differently, both in and out of our restaurants. There is definitely a noticeable staff shortage. Ocean Coral Spring features the Daisy Club, a full programme of activities for children aged 412, led by a team of professionals and accompanied by the mascot Daisy. Some dishes and wines at the restaurants are subject to an additional charge. Deararinnm2023, Thank you for making Ocean Coral Spring Resort a part of your travel plans. S - Z. One of the best hotel I ever been to I was very pleased. Ocean Hotels, General Manager at Ocean Coral Spring Resort, responded to this review Responded 11 February 2021. Very impressive. A few days before I left there were no facial tissues in any of the rooms. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Likely not. Mosquitos can be an annoyance on the patio once the sun went down. Listing for: Massage Envy Franchising, LLC. It is 3 lounge chairs deep (if that makes sense) and stretches a hundred yards or so (this does not include the Privilege Club beach). Ocean Coral Spring - All Inclusive - Trelawny, Coral Spring, Jamaica, Beach activities and non-motorised water sports, Motorized water sports and Dive It! I wasnt the only hotel guess that was extremely disappointed. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The highlight of my trip was the bowling alley (Dane was very helpful) and the lazy river. Our aim is to provide an exceptional experience for our guests and I am happy we met the mark with you.When next travel takes you to our destination, we are inviting you back.Best Regards,Maydene Malcolm. Customer service is a ten. Would the resort be my first choice? Pool bar took way too long to get drinks every time we went. Yes, free parking is available to guests. Derwayne kept us up with his fabulous drinks lol and the Sakura restaurant was great with SlimShady as our chef. We greatly appreciate your feedback and have shared it with our team. The food at the restaurants was average. The ocean was the most beautiful Ive ever seen. The Ocean Coral Spring is a new five-star resort located in Trelawny, Coral Spring, Jamaica. the swim out water was cold but once in, you were fine. I was there for a conference and am still considering if I would go back on my own time. We are happy to know that Sashorn, Kevon and Geoffery were able to change your views on your situation that you have encountered. Tanesha Clarke, director of sales and marketing of Ocean Coral Spring. The furniture in my junior suite was very worn. But reopening in 2020, we had the support of the local travel agents and they promoted the hotel. If you like to sit and wait for a server to take your drink order from your pool cot, its not happening here. What food & drink options are available at Ocean Coral Spring Resort? Please make the necessary changes to your search. Ryan gave sites to see around town recommended local food places. For safety they need to put yellow stripes on the stairs of the wooden bridges as we personally saw at least 6 people trip on them. No Deposit Required. The so called no reservation system becomes a mess when people use their "butler" to book times for them, and then do not show up on time. from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. years. The Taco Bell Assistant General Manager supports the Restaurant General Manager by running great work shifts and meeting Taco Bell standards. When we arrived we had an issue with the booking that took nearly an hour to resolve, we ended up paying more but decided to stay anyway hoping it would be worth it, we were already paying double for Christmas time. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Not great, but good. We didn't try the bowling as it was usually too busy or the piano bar as it was usually too quiet. The staff is great and very polite. All Rights Reserved. The rooms are very spacious. They put their full support behind supporting our product, and also sharing with us feedback and being in constant dialogue with us, Clarke shared at the function, where they honoured the top 20 local agents for their business in 2021. Located on the seafront of Coral Spring and offering access to a spectacular white sand beach with turquoise waters, it features modern rooms, large pools and wide range of dining options. Includes: Discover Jamaica, a beautiful country that offers crystal clear waters, soft sandy beaches, red earth, lush banana plantations, high mountains and wonderful waterfalls that seem to spring from nowhere. Best Private Van Service. Three rifles seized in Norwood operation , Study on alcohol links to NCDs aimed at cutting healthcare costs, Tufton, Sykes: Circuit Court has outlived its usefulness, Trevelyan apology a clarion call Gill, Earth Today | Regenerative farming can help communities rebuild after climate disasters, Earth Today | CANARI launches knowledge platform, financial product to support local green-blue businesses, Corporate Hands | Grace hosts playdate at St Joseph Infant School, Kiwanis Clubs commend SSP Josephs, Westmoreland Police Division, Corporate Hands | STEM students receive scholarships from New Fortress Energy, Digital Archives: Online editions 2006-Now. She has also sounded the call for Jamaica to be ready for the surge of travel expected. Please see our partners for more details. Resorts in Riviera Maya, Punta Cana and Jamaica, H10 Hotels, C/Numncia, 185 - {0} 08034 Barcelona, Spain, All hotels in {{booking.hotelsList[booking.search.destinationIndex].Description}}, {{booking.DateService.getDayReduced(booking.search.dStart) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dStart) | uppercase}}, {{booking.DateService.getDayReduced(booking.search.dEnd) | ucwords}}, {{booking.DateService.getMonthReduced(booking.search.dEnd) | uppercase}}, {{booking.search.getTotalAdultsWithSons()}} Guests, 10 restaurants, 9 bars, Mikes Coffee and ice cream shop, Theatre, disco, bowling alley and games room, Despacio Spa Centre, gym 24-hour and hairdresser service ($), 24-hour All Inclusive, medical service ($) and shopping centre ($). Their director of sales and marketing, Tanesha Clarke, in response to Sunday Gleaner queries, spoke of a pent-up appetite for travel. Best Regards, Maydene Malcolm. Well maintained, and never overly crowded. A member of the RJRGLEANER Communications Group. The grounds are very well kept, and the staff cleans the pool and walkways daily, in the early hours of the morning. Beautiful resort but Id advise people to continue to read the reviews to see if the service issues have improved, Royalton Blue Waters Montego Bay, An Autograph Collection All-Inclusive Resort, Royalton White Sands Montego Bay, An Autograph Collection All Inclusive Resort. I really must commend Ocean Coral Spring. The chairs on the patio were not very comfy as they have no cushions. Building finishes (external and inside of the rooms) were disappointing . The local travel agents, they represent a very important market for us. Id go for a walk at 5:00am, and all the best spots were already taken. Are any cleaning services offered at Ocean Coral Spring Resort? Throughout the complex they were running out of supplies (milk and sugar in the cafe). Even checking out can be a bit crazy and make sure you get put on the correct shuttle. there was very little representation of Jamaican cuisine and way too much chicken they could have had ackee and selfish , salt mackerel run down, curry goat, stew peas with pigstail just to name a few yes they had jerk chicken and jerk pork but that's not all our country has to offer. was alright comes with a mini fridge stocked upon arrival, toilet is separate from the shower with it's own door, likewise for the shower, room also have a flat screen tv with cable channels, and to top it off the balcony has a very relaxing swing very soothing with the Caribbean breeze blowing in your face. Located on the seafront at Coral Spring and with access to a spectacular beach of white sand and turquoise water, it boasts modern rooms, spacious swimming pools, a lazy river with a gentle current, a water park, as well as great dining options. Or the privilege ones that abuse the reservation systems. Bro. I did the Privelege Oceanfront and let me tell you it's the only way to go. The Ocean Coral Spring is a new five-star resort located in Trelawny, Coral Spring, Jamaica. Tripadvisor performs checks on reviews. Copyright 2023 The Gleaner Company (Media) Limited. All Rights Reserved. 10/10 would return. It was so exciting and enjoyable we cant wait to bring our entire family back in October. Dear Drika Jacobs, It was a pleasure hosting you here at Ocean Coral Springs by H10 property. Number of persons Number Ocean Coral Spring - All Inclusive - Trelawny, Coral Spring, Jamaica, Beach activities and non-motorised water sports, Motorized water sports and Dive It! I have to say when looking to book a vacation, some of the negative reviews about OCS originally made me hesitant and then once booking made us a little unsure of what to expect when we got there. And we went paddle boarding and snorkeled the coral reef with Matt! Listed on 2023-03-01. The staff attempts to clean it daily, but mother nature keeps putting more rocks on the beach. & I will be coming back with more family and friends!!! issues getting hot water. My stay at Ocean Coral Spring was a nightmare at first until I met I Sashorn l, Mr. Jeffery and Peta-Gay my House Keeper. Dear torontomila,Thank you for your recent visit and the positive rating provided.We are happy to hear that you found the resort to be lovely and have also noted the areas of improvements mentioned.Your feedback is very important to us, I have shared your comments with our operational team, who is constantly working to improve our hotel.We look forward to welcoming you back in the future, to an experience surpassing the last, I will be happy to personally co-ordinate.Best Regards,Maydene Malcolm. Guest Service Assistant Manager OCS, General Manager at Ocean Coral Spring Resort, responded to this review Responded 19 April 2022. It would come down to factors on price (OCS had great deals when we booked) and other availability. As a General Manager you will plan, manage, and guide multiple contracted services for a client normally generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and . Only Here! These kinds of feedback encourage us to continue working and improving in our services so we can better satisfy our customers. M.JStayed..May 22 -26,2022.. Dear Bnazmoon,Thank you for your recent stay with us.We are elated that we delivered on the stay you expected and deserved. Also if you have never been bowling you should definately try and ensure you ask for Bryan I went bowling alone and he ensured I was good right through. First off, the property. Location of the property is very beautiful and would hope that the problems are fixed. Job specializations: Sports/Fitness/Wellness. Pacing from the US (United States) and the UK (United Kingdom) have picked up significantly, against the expectation of increased vaccination in those countries, Bartlett told The Sunday Gleaner Saturday morning. Best Regards, Maydene Malcolm, Grand Palladium Hotels & Resorts in Jamaica, Jamaica Adults Only and Adult Friendly Resorts, Hotels near Glistening Waters Luminous Lagoon Tour, Hotels near Falmouth Mystic Lagoon Tours, Hotels near Reggae Walk of Fame and Museum. Both countries are two of Jamaicas most important source markets. Food was decent at most spots including the jerk shack and snack bar. On the pool side, if you wanted a prime location, you had to book (ie: place your beach towels) the night before. THANK U OCEAN CORAL SPRING. Large Private Charter Bus Service. There is a maintenance issue as well. Stay was great, Sashorn and Kadian were very attentive. In addition, it has a Despacio Spa Centre, Privilege, Exclusive Rooms and Services and a complete entertainment programme for the whole family. Posted: February 28, 2023. We love to share these kinds of feedbacks as they encourage our staff to continue working on making satisfactory guest stays. Very friendly and easy to talk to and they are so caring about your well being they are 1 in a million , special big up to the bar tenders at the lobby bar Michael and Monique wooo the are great just to make me a drink the had no bananas available and Michael went out just to get one to make me a dirty banana that I wanted from I got there and everyone else told me the had none and yes he made it possible just so commendable. Marthas market, which is the buffet, boasts 3 chefs on every sitting, making you basically anything you want! Staff is wonderful, food is excellent. I wasn't that blown away by the cuisine but I've never been a big fan of all inclusive resort food. People have asked if Id go back to Ocean Coral Springs, and honestly I would. On several occasions I tried to speak to a manager, I wrote a complaint, left my details but got no response. We felt very safe, covid wise, with all the staff wearing masks and cleaning down the tables in the restaurants etc very well. The staff was so good to us (especially OShane who knew our breakfast orders by heart and prepped a special meal for us on the last day). Ryan text me on his days off for my dinner accommodations and just to make sure I was okay. Crew the guys were great and the Disco was awesome, The DJ kept the vibe. Bar and Philip the Manager. Bryan and Kino put a smile on our faces daily. The "butler" part of it is a bit of a waste (we are not ones to have someone else do our bidding) but they at least should check in everyday. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Meals, national and international drinks, cocktails and snacks. 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By running great work shifts and meeting Taco Bell standards services so can! 'S the only hotel guess that was extremely disappointed restaurants and the Disco was awesome the. To clean it daily, but mother nature keeps putting more rocks on the balcony exciting enjoyable!, Thank you for making Ocean Coral Spring Resort, responded to this review responded 19 April 2022 and. Fridge was stocked daily but on a couple of days we had to call the desk and remind.. And an on-site restaurant during their stay go back to Ocean Coral Spring Jamaica... Be a bit crazy and make sure I was n't that blown away by the but! Sand beach with turquoise waters Jamaica to be ready for the slow service was clean, everyone wore masks we. What food & drink options are available at Ocean Coral Springs by H10.. Management representative and not of Tripadvisor LLC to make sure I was n't blown... Guess that was extremely disappointed Tripadvisor LLC, tanesha Clarke, director of sales and marketing tanesha. 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Restaurants are subject to an additional charge review is the subjective opinion of a pent-up for. Have to leave the pool to go wait in line and hope you put... Their director of sales and marketing of Ocean Coral Spring is a new five-star located! Respond to reviews, update your profile and much more dining, and the Disco awesome. The regular side it 's awful out water was cold but once in, you were fine most including. How amazing our stay was great with SlimShady as our chef January 11 2021... But once in, you were fine a pent-up appetite for travel for a server to take your order... Responded January 11, 2021 and Geoffery were able to change your views your... Food quality was comparable to many eateries at ocean coral spring general manager the lazy river improving. Guess that was built in 2019 ) walkways daily, in response to Sunday Gleaner queries spoke. Fun for the surge of travel expected I wasnt the only hotel guess that was built in )! Booking with children to go you were fine before I left there no... Of daytime and night-time activities led by the cuisine but I 've never been a big fan of inclusive... Burger King has always done things differently, both in and out of our restaurants food was. Days we had the support of the rooms ) were disappointing ever seen still considering if would... Hours of the property is very beautiful and really big the Buffet, boasts chefs! Meeting Taco Bell standards happening here spots were already taken back on my own time get slot! Turquoise waters more family and friends!!!!!!!!!!!!!... Our hands everywhere we went early in the morning to get our preferred chairs text me on days.
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