If you would like to receive your payments via direct deposit, please complete the following: For information specific to your account or for card services, please contact: For information about your case, payments, or to make a change to your account information, please see below: Why is my EPC changing from Bank of America to Comerica Bank? Please contact the Clerk of Court for the county in which you reside for instructions on how to update your address and other information. You should allow the site to redirect you to. Prior to January 6, 2022, you may continue to use your EPPICard as described in the terms and conditions. It was strange because I had previously transferred funds out of my Way2Go account to a different bank account before and those funds were posted in the other bank account by the next day. If you still have an EPPIC Debit MasterCard, continue to use it until it nears expiration. All payments processed as of November 2, 2012, will be paid by direct deposit or debit card. I am beyond dissatisfied with this customer service and if it werent for the fact that this is how I received my unemployment, I would NOT be using them. However, the problem that I do have is with customer service. What if I don't want to use all of my TANF benefits or child support payments in one month? There is no charge for this service. Go Program Way2Go Card mobile app. There is a web portal and mobile app you can use to: Find ATM Locations and participating bank locations, View your balance inquiry and transaction details. Transfer funds for free to your personal U.S. bank account. During March, learn more about RDNs and N twitter.com/i/web/status/1, Today is the start of Women's History Month! You can review your information and make changes in the AZ Child Support Portal. A one-time password is a system in which a one-time user number is entered at login time in order to prevent fraudulently. This will not change the way you receive your child support payments. I already reported a name or an address change to DES, how can I get a new card? Child Support customers who have received notification of enrollment but do not receive their Wisconsin Way2Go Debit MasterCard within 10 days from payment posting should contact Wisconsin Debit Card customer service at 1-877-253-3686 and follow the IVR path to report a Lost/Stolen or Damaged card. I currently receive my child support payments by direct deposit and I recently received a new Way2Go EPC card. Persons that require a reasonable modification based on language or disability should submit a request as early as possible to ensure the State has an opportunity to address the modification. Any funds remaining on your Bank of America card account that you do not retrieve will be subject to the escheatment process of your state of residence, per Bank of Americas records, after a designated period of time (usually 3 or 5 years). If direct deposit would end, the Wisconsin Way2Go Debit MasterCard would reopen, and money would once again be distributed to your debit card. Pay at the pump will no longer be allowed for debit cards. Lock and unlock your card: Did you misplace your card or leave it behind at a store? The hold can range from $1 to $75 and depending on the retailer, the hold may not be removed immediately, therefore limiting access to your debit card funds. We'll use it to pay you the next time you draw unemployment benefits. It will be deactivated and a new card requested. The transfer costs $0.50. How do I get a new EDD card? To prevent a delay in services, it is important that DES has your current address and personal information on file. Access to your funds anywhere Debit MasterCard is accepted. You must register the new card on www.GoProgram.com, the Way2Go mobile app, or by calling (833) 322-1441. Once your address is updated with your program, please wait for the update to be transmitted to your EPC account (typically 1 day, or 2 if over the weekend, longer if over a holiday). They mumble and they always sound like theyre muffled and underwater. No. EPPICard has transitioned to a Way2Go Prepaid Debit Card for your child support payments. Generally, benefits will be deposited within 48 hours of a payable week approved by TDLWD. For instance if you have $600 it won't let you transfer $600. If you commit UI fraud, you could face a variety of serious penalties including: Prosecution by government authorities. The most recent mailings of Way2Go Visa Cards may not yet have reached households. Way2Go FAQs. Can I transfer money from my Way2Go card to my bank account? Call the toll-free Way2Go Customer Service center, 855-462-5887, to report a lost or stolen card. We encourage you to spend the available funds on your EPPICard prior to January 6, 2022. The new chip Wisconsin Way2Go Debit MasterCard will be provided to you as your current EPPIC Debit MasterCard nears expiration. Instructions to cancel the card are available under the "Frequently Asked Questions" section below. Deposits to your Bank of America Visa Card will stop as of September 23, 2021. If you did not receive a Way2Go card, you can spend the money on the EPPICard by January 6, 2022 or request a check for the remaining amount by calling (866) 461-4094 after January 6, 2022. There is a web portal and mobile app you can use to: Find ATM Locations and participating bank locations, View your balance inquiry and transaction details, If you wish to cancel your Way2Go EPC card, you may do so by accessing your EPC account at. There is a $0.25 transaction fee for each call thereafter. Why did I get a go2 bank card in the mail? . Login - Way2Go Website. If your card is lost or stolen, call Bank of America at 1-(TTY: 1-. The contact information for Bank of America is on the back of your card. No one will be able to use your card once you report it is missing. There are three easy ways to check your account balance: Beginning July 1, 2019 ATM transactions at the following locations are prohibited by State law: In addition, beginning July 1, 2019 State law prohibits purchasing the following items: Offering Mississippians Young and Old Tangible Help Today to Create Lasting Hope for Tomorrow, Happy National Nutrition Month! Pursuant to Title VI of the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA) and other nondiscrimination laws and authorities, ADES does not discriminate on the basis of race, color, national origin, sex, age, or disability. The last payments by paper check were mailed November 1, 2012. Forgot User ID? What is the last date to request a BofA replacement card? Your TANF benefits will be available on the first day of each month regardless of weekends and holidays. You should always know your PIN before you go to the store. You will not be able to transfer any remaining funds onto your new Way2Go Card. It took 6 days and I received no confirmation or message that said it would be successfully transferred or even how long it would take. Instructions for card activation, how and where to use your new Way2Go Card, where to go for answers to questions and card safety tips will all be provided when you receive your new card. Funds remaining on the current debit card will automatically transfer to the new debit card upon activation. Way2go Card Virginia login let customer access the Government benefits official website. Continue to use your EPPIC Debit Mastercard until the current card nears expiration. You should always check your balance before using the card. No trips to the bank or waiting in long lines, Monthly statements showing your support payments & purchases, contact the KIDSINFO Line at 800-991-5530, or. What if I don't receive my Way2Go debit card? Copyrights -
If your funds are escheated, you will need to follow that states process for claiming back unclaimed property. DES will soon be replacing your Bank of America Visa Card with the Way2Go Card Prepaid Mastercard issued by Comerica. The State of Arizona is transitioning to a new contract for Electronic Payment Card (EPC) services. We use cookies to ensure that we give you the best experience on our website. What would I do if I was unable to activate my new Way2Go Card? Keep your receipts each time you swipe your card. The contact information for Bank of America is on the back of your card. Your debit card may be dirty or damaged. The process for requesting a reasonable modification can be found at, Arizona Adult Protective Services Action Plan, World Elder Abuse Awareness Day Conference, Pandemic Emergency Unemployment Compensation (PEUC), Work Search and Your Eligibility for Unemployment Benefits, Contact Arizona Unemployment Insurance Benefits, Senior Community Service Employment Program, Workforce Innovation and Opportunity Act (WIOA), Electronic Payment Card (EPC) from Unemployment Insurance Benefits, Contact your Clerk of Court for instructions, Equal Opportunity and Reasonable Modification, You can make a transfer of funds to another bank account using the. Once was a large amount and the other was a small amount and both came back to the card after 2 days. Please enter valid email address to send 'One Time Password'. To activate: Once activated, withdraw all remaining funds from your debit card. In addition, you can visit the the CA Child Support Debit Card website online at www.goprogram.com. Unfortunately, clients will not be able to transfer any remaining funds onto the new Way2Go Card. To sign up for Direct Deposit click here. Way2GoCard - Mississippi Department of Human Services Economic Assistance Eligibility Mississippi Debit MasterCard (ePayment/Way2GoCard) What is a TANF Protective Payee What about my TANF Protective Payee? Personal info, Financial info, and App info and performance. If they don't want to call, the payee may create a secure user ID and password at. Receive Your Benefit Payments It takes at least three weeks to process a claim for unemployment benefits and issue payment to most eligible workers. You should contact your Child Support Agency to discuss your payment options. If you do not receive your card by September 23, 2021, we may not have your current address. What do I do if I no longer wish to receive deposits on an EPC and instead want to set up Direct Deposit? How long can I use my old Bank of America card? The Way2Go prepaid debit MasterCard is the easiest and fastest way to receive your unemployment insurance payments. You can access card and account services online at https://www.goprogram.com/ or by downloading the Go Program Way2Go Card app through the Google Play or Apple App Store. Call Way2Go customer service at855-462-5887. There is no charge for this service. Stay up-to-date with news and updates delivered straight to your inbox, AZ Developmental Disabilities Planning Council. I have had to call customer service 3 times. Definitely; the Way2Go Card app is available on iOS and Android devices. Will this change the way I receive payments? If you do not request a check, remaining funds will be turned over to the unclaimed property department of your state of residence (as indicated in our records) after the applicable time period has passed, according to state laws. For Unemployment Insurance (UI) and Pandemic Unemployment Assistance (PUA): You will be able to set up account alerts to receive through email, text or phone for: Account information including deposit notification, low balance, and scheduled balance notifications, Transaction information including transactions that exceed set dollar amounts, Card information including replacement tracking and expiration, Security including password reset reminders and updates made to Way2Go Portal accounts, You can use your card wherever Mastercard is accepted throughout the United States and worldwide, Comerica Bank, Allpoint and MoneyPass ATM networks, All Mastercard bank and credit union teller locations, Over 170,000 point-of-sale (POS) store locations for cash-back with purchases fee-free, You can pay-at-the-pump to purchase gas without going inside the station, The card fees are reduced for card replacements including expedited replacements, The new card is EMV/chip-enabled for more robust security. What's the difference between customer service & surcharge fees? However, you should be aware that if you do not use your card, TANF benefits will be removed from your account and no longer available after three years. var now = new Date(); var d = now.getFullYear(); document.write(d); Nevada Department of Employment Training and Rehabilitation, Governor's Office of Workforce Innovation, Unemployment Insurance Claimant Self Services, Unemployment Insurance Benefits Video Tutorials, Videos Tutoriales del Seguro de Desempleo de Nevada, Unemployment Insurance Employer Self Services, Unemployment Insurance Debit Card Information, ETP Agreement between California and Nevada, Governors Workforce Development Board Members. Please note that it may take up to 60 days for check issuance. NOTE: If your address is outside of Arizona, you will need to call the number above and verify your identity before you can use your Way2Go Card. Safety starts with understanding how developers collect and share your data. It may be used anywhere MasterCard is accepted, including for online purchases and bill payments. Hearing-impaired customers call TTY: 1(866) 656-5913. You can use your card anywhere that MasterCard is accepted for purchases. Customers with an international address will not be enrolled in the Wisconsin Way2Go Debit MasterCard program because the Wisconsin Debit Card Program does not enroll payees with foreign addresses. For DCSS Child Support Services: Review your information and make changes in the AZ Child Support Portal. Other than that mishap, there is nothing wrong with this app. After February 27, 2022, your card will be deactivated and your account closed. For Clerk of Court Child Support: This information is also available by contacting the Clerk of the Court using the website listed above. The Debit MasterCard Way2Go Card is accepted at merchants, ATMs and bank locations worldwide. Yes, you can use the Way2Go Card anywhere that accepts MasterCard or any ATM. What if I still have funds on my Bank of America card after February 27, 2022? If you are receiving both unemployment benefits and child support payments, your new Way2Go card will be used for both payments on one card. You should request that Debit Card customer service write a check for the total amount of payments remaining on your Wisconsin Way2Go Debit MasterCard. Not only are the hold times beyond ridiculous, but when they do answer the phone, you have to STRUGGLE to hear them. How to Change Your Method of Payment 2 level 2 Here are two options you can take with the EPC card: I already reported a name or an address change to DES, how can I get a new card? After September 23, 2021, no payments will be made to your Bank of America Visa Card, but any funds already on the card will still be available for use until February 27, 2022. The developer provided this information and may update it over time. 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