For enquires about Aquarium and Pet Fish please call DPIPWE on (03) 6165 3777. Also the pizzas in the bar are very nice . What to do if you find a stray animal. Email megan.powell@theadvocate.com.au or call 0448 302 029. Visit dpipwe.tas.gov.au for more details. The gates for routine quarantine inspections open 2.5 hours prior to departure and boarding starts 1.5 hours prior to departure. No. Our kennels are located on ventilated decks. My dogs are fine in the car, they just sleep comfortably, without any stress, knowing that we will come back.I have also learned (on my return) that dogs can get sea sick like humans, but there are tablets you can give them.So imagine their distress at being in a horrible cage, with dogs barking all around them, and being sea sick! The Spirit of Tasmania wharf crew will direct you when loading and advise where to park on board. Declaration by Owner or Importer for the entry of Dogs into Tasmania, Requirements for bringing a dog into Tasmania. A motorhome is also referred to as a campervan. Amendments are subject to availability. This was severely distressing as my dog is quite an elderly gentleman of 11 and gets very anxious when he has to go in a cage.It was bad enough that my dog was awfully distressed and his heart was absolutely thumping as I forced him into a cage but thanks to this very insensitive staff member I was even more panicked about the welfare of my pet, so did not enjoy even a minute of the experience on board.Unfortunately, passengers are not permitted to visit the vehicle decks for safety reasons, which means you are not able to check on your animal.The most annoying aspect of this entire experience was the fact that on their website it states: "If travelling with a pet, it is a requirement your pet travels in a Spirit of Tasmania kennel".Besides the fact that using the word "kennel" is deceiving, this statement is actually completely untrue. If you are unsure, please report to the pursers at Reception on Deck 7. Our vessels are 'roll-on, roll-off' or 'RO/RO' which means you can drive on and drive off with ease. Your travel insurance was successfully processed. Looks like you signed up previously. You will need to provide the full length of your vehicle from end to end. A distraught dog owner is desperately searching for her beloved pet who went missing on the Spirit of Tasmania ferry. All cabins on Spirit of Tasmania have linen provided including sheets, doonas, pillows and towels. If you wish to amend or cancel this type of booking, please contact your travel agent, for Spirit of Tasmania Freight bookings please call 1800 988 895 and Spirit of Tasmania Group and Special Event bookings please call 1800 204 687. Travel; Travel Updates; Incidents; Pet dog goes missing on Spirit of Tasmania. Along the way you'll add passengers, any vehicles and accommodation. When is Spirit of Tasmania relocating to Geelong? Vehicle sizes are subject to confirmation on check-in and if the incorrect details have been provided you may be charged an extra fee. Yes, travel insurance is highly recommend when purchasing a fare that has non-refundable cancellation fee. Higher rates apply as the advertised fare only applies to cars accompanying passengers. If you are not sure which type of vehicle to book, or if you would like additional information on travelling with a motorhome or caravan, please visit the Caravans and Motorhomes/Campervans section on our Booking Information page. Does anyone travelling have specific needs? Knowing we were about to sail with animals. he told us about a one year old dog that recently died from anxiety. We ended up pleasantly surprised. The total length of your vehicle including towed items (caravan, camper trailer or trailer) and attachments (drawbar, bike racks, gas cylinders etc.) To add a bike rack or roof rack to your vehicle, go to Manage my booking, select the 'Add, change or remove vehicle' option and edit your vehicle. A post on the Spirit of Tasmania Facebook page on Wednesday afternoon said. Book the same accommodation on your return? The new gift voucher will be issued to the recipient of the original gift voucher. We've rung council who have tried to contact his owners as he has. You will need to provide the trailer registration at the time of booking. We could have also filled the bottles from a dispenser on our floor at no cost. I was woken up at midnight to one of the security guards telling me that she had escaped and that had been trying to get her but had no luck. Are all Spirit of Tasmania crew vaccinated? View our Privacy Statement regarding the personal information we have collected. Healthcare Card holders are not entitled to the pensioner fare. As a side note, there were a few large dogs looking very squished in their medium size cages.Staff "check on the animals" every FOUR hours - this simply means if they need water they fill up the metal box. Yes. Is there parking facilities at the new location? Please refer to clause 6.6 of our Terms and Conditions of Carriage which states: (a) You are permitted to carry alcohol on board the Vessel. Now it's set for an overhaul. Can I take my dog or other pet on board the ship? If you have a dog that is old or anxious or simply does not like to be put in a cage, you should definitely read this review before you travel on the Spirit of Tas.This is simply due to the fact that Spirit of Tas do not have enough information on their website and therefore your expectations might be a lot higher than what they should be.When I booked my passage (with my two dogs, one 11 yo and one 2 yo) I had assumed that there would be an area for animals in a climate controlled room that would be relatively basic, but comfortable and monitored. When booking your caravan, you need to select the 'towing a caravan or trailer' option. Phone: 03 6243 5177. View the most up-to-date Sailing Schedule. It remains unclear what has happened to the lost pooch. You will be required to provide registration details of all towed units in addition to your vehicle. If you are travelling with your own medical equipment, it is your responsibility to check the rating on your equipment to ensure it complies. For further information about refund payment methods, including refunds issued with multiple payment methods, see our terms and conditions of refunds here: https://spiritoftasmania.com.au/terms-and-conditions/terms-and-conditions-of-refunds. We care about the protection of your data. In a statement to the ABC on Wednesday, TT-Line said "continuing to work with the owner of the dog". {{IbpCms.vehiclesBookMotorhomeAsCarError}}. The woman desperately searching for her pet dog after it escaped from a kennel while travelling to Melbourne on the Spirit of Tasmania says the unknown is destroying her. ONE additional bottle (maximum size 25 kg (50 litre water capacity).-Gas bottle is secure within/on the vehicle.-Gas bottle is secured in the upright position.-Gas bottle is turned off.-Check gas bottle is within validation. Key points: Holly Alexander and her 2-year-old dog Ester were travelling on the ferry when the animal escaped from its enclosure Holly said she hopes someone has found the dog and that it is in a pound Sign up for our newsletter to stay up to date. Students who are listed on their parent's Pensioner Concession Card are not eligible for the pensioner fare as they do not have their own CRN number. Calm seas. The length includes the caravan and attachments such as a drawbar, bike racks, gas cylinders etc. Meg Powell has been a journalist for the Advocate Newspaper in North-West Tasmania since 2019. For more information refer to the Terms and Conditions ofRefundhere. A young woman is claiming the Spirit of Tasmania lost her dog after her Doberman cross Rottweiler went missing on the ship. She said staff told her "hopefully when everyone starts their cars up, it will scare her enough to come out" which did not eventuate. I have a mobility aid attached to my vehicle. These items must be declared prior to boarding and consumed or disposed of on board. What time can I bring my car onto the pier? Shared Cabins are no longer available as an accommodation option. Please fill in your date of birth in the format dd/mm/yyyy. Conditions of Carriage, Tasmanian Biosecurity Conditions, Privacy Policy,
To avoid delays we recommend you avoid bringing these items on board. A desperate search is on for a dog missing after a voyage on the Spirit of Tasmania ferry. Or you can add one to your existing booking via spiritoftasmania.com.au/my-bookingIf you are carrying livestock, please contact us on 1800 884 305 to make your booking.All dogs must be treated for hydatid tapeworm within 14 days prior to entering Tasmania and checked for ticks. "I had put my dog in a kennel and checked it twice to make sure that the door was shut," Ms Alexander explained in a post on social media. Caravans, motorhomes/campervans and boat trailers. Companion Card holders are not entitled to a pensioner fare as it is a service card only (such as use on public transport or entry into attractions). Can I send my car on the ship if I'm not a passenger? A distraught dog owner, who was moving from Tasmania to Queensland, is desperately searching for her 'best friend . As a thank you to our Loyalty Club Members, you will earn a $100 travel voucher for every 10 completed trips. All Gas Bottle that meet the aforementioned conditions will be tagged with a HAZARD tag to ensure gas bottle is not turned on whilst gas bottle is within TT-Lines terminals or onboard a TT-Line vessel and remain with the passenger accompanied vehicle. At most times, bookings are open for the next 11 months only. {{passenger.passengerDetails.firstName}} {{passenger.passengerDetails.lastName}}, In a {{getAccommodationDisplayName(allocation.categoryCode, allocation.categoryName)}}, Refund due: {{ getSailing().refundableAmount | money }}, Oops, you must be travelling in order to make this booking, Remove {{detail.firstName}} {{detail.lastName}}, {{IbpCms.passengerDetailsInvalidPensionerNumber}}, Vehicle Registrations{{getSailingDisplay(LegOfJourney.Outbound)}}, Vehicle Registrations{{getSailingDisplay(LegOfJourney.Return)}}, {{Utils.convertNameCase(passenger.passengerDetails.title)}} {{Utils.convertNameCase(passenger.passengerDetails.firstName)}} {{Utils.convertNameCase(passenger.passengerDetails.lastName)}}, {{IbpCms.cabinAllocationBookSameForReturn}}. However, you will need to bring linen for the cot. If you are unsure, please report to the pursers at Reception on Deck 7. Please visit the Specific Needs and Assistance page for more information. Higher rates apply as the advertised fare only applies to cars accompanying passengers. It was a great way to travel from Tassie to Melbourne. Where in Geelong is the new terminal located? The "air" supplied to the animals is provided by the ferry when it moves.Each cage has a piece of paper lining the metal floor and a metal box for water. Amendment fees will apply. A growing crowd of angry people have rallied around a distraught pet owner, demanding further action from the Spirit of Tasmania as days pass and no sign of a missing dog emerges. If you wish to amend your booking within 3 hours of the existing or the new departure time, please call us on 1800 884 305. "Not knowing if she's dead or alive is killing me," she said. {{IbpCms.accommodationDayTicketsFlavourText}}, {{IbpCms.accommodationPetKennelsFlavourText}}, {{getOptionQuantity(option)}} or fewer {{Utils.pluralize(option.unitText, getOptionQuantity(option))}} available. Alexander said she had put Ester in a kennel and double checked it was securely closed. Standard vehicles & open trailers one bottle (maximum size 9 litres (25L) capacity. "People will boycott your ship and Tasmania over this disgraceful, archaic attitude towards people's pets. Watch more on the search in the video above No. The new terminal will also accommodate the larger Spirit of Tasmania vessels that are due for completion in the first quarter of 2024 and the last quarter of 2024. I need to use medical equipment while on board, is there anything I need to do? medical oxygen cylinders, CPAP machines and nebulisers you must check they adhere to the ships rating: Voltage 230V and Frequency 60Hz. However, relevant fare cancellation fees still apply if you wish to cancel your booking entirely. Our time table system is currently offline. No. Can I bring dangerous goods such as firearms and ammunition with me? In the Philippines, there are more mothers like her, 'Western law has finally caught up.' You're ready to get started building your fare. -Sealing cap has locking side arms or screwed cap with an effective rubber seal.-All other than Jerry Cans and Boat Fuel Containers must be empty and dry of residual liquid. Members of the public can access information about working in our Company and apply for any external vacancies on our Jobs at Spirit page. We all deserve to be spoiled on our special dayenjoy a gift on us as a thank you for your continued support. The only thing you need to bring is linen for the cot. Weve compiled a list of commonly asked questions covering just about everything under the sun to ensure youre well prepared for your journey. We recommend taking personal toiletries, medication and clothing items in an overnight bag. Please fill in the remaining details below. A maximum of 14 vehicles are allowed per booking, provided there is an eligible passenger for each vehicle. "I was woken up at midnight to one of the security guards telling me that she had escaped and they had been trying to find her but had no luck," she said. Yes. Remember to include the length of both the vehicle and towed unit together. Passengers travelling with dogs need to present a printed and signed Declaration by Owner or Importer for the entry of Dogs into Tasmania prior to boarding. For more information, refer to the fare rules of the selected fare. Owner Holly Alexander was on the ship travelling to Melbourne on Tuesday night when her Doberman and Rottweiler cross named Ester went missing. For more information about travel restrictions to enter Tasmania, visit, {{booking.getDepartureDate(legOfJourney, 'D MMM').toUpperCase()}}, {{booking.getDepartureDate(legOfJourney, 'h:mm A')}}, {{passengerLine.currentQuantity}} x {{passengerLine.displayName}}, ${{getSelectedFareTypePassengerGroupPrice(passengerLine)}}, {{getSelectedPassengerGroupPrice(passengerLine) || 'To be selected'}}, ({{getPassengerNet(passengerLine) | money}}), {{booking.getPetCount(legOfJourney)}} x {{Utils.pluralize('Pet', booking.getPetCount(legOfJourney))}}, {{getVehiclePrice($index) === 0 ? Note: please bring your own extension leads. See map. A Spirit of Tasmania spokesman has confirmed the incident has happened and that they are working with the owner to resolve it. Please try again later. What is the maximum number of vehicles I can have on my booking? Service was good. Your policy number is {{getInsurancePolicyNumber()}}. Passengers can also access the external decks and lounge areas throughout the voyage. In addition to the signed declaration, passengers will need to carry documentary evidence showing that their dog has been treated for hydatid tapeworm within 14 days prior to entering Tasmania. Gas bottles are permitted on board. Live stream direct from the RMC Shipyard. Medical oxygen cylinders, CPAP machines and Nebulisers must adhere to the ships rating: Voltage 230V and Frequency 60Hz. 'Motorhome' means a road vehicle designed and constructed primarily to provide sleeping accommodation for the number of occupants that the vehicle is designed to carry. The contact name is displayed under the payment details on your itinerary/e-ticket. If your animal is in distress, or if it is actually DEAD, there is nothing they can do about it because they don't know which pet belongs to which passenger. Yes, in line with the COVID-19 Mandatory Vaccination (Workers) Directions that were announced in Victoria on Thursday 7 October, all Spirit of Tasmania employees who are authorised workers (which includes all our crew on board, shore-based staff and contractors attending Station Pier in Victoria), are fully vaccinated. "Ester, a beloved friend and pet, was clearly drugged and stolen from her cage on the night of 25 January 2021," Ms Caney claimed in the petition. Please ensure the total height is measured correctly and the correct height is selected at the time of booking. Is it difficult to board the vehicle deck? The carer must travel on the same booking with the pensioner they care for. Ms Alexander said her dog was "already frightened, that would only make it worse". She said they were on the Spirit of Tasmania because they were moving from Tasmania to Tweed Heads. Cinema needs to be prebooked in busy times. The total height of your vehicle including towed items (caravan or camper trailer), roof racks and any additional items stored on the roof of the vehicle (kayaks, baggage, bicycles etc.) "People in the community are suffering vicariously because we all know how utterly devastating this situation is for Holly and Ester.". Yes, once your amendments have been confirmed, an updated itinerary/e-ticket will be sent to your specified email address. If your cat is missing . Utility vehicles & open trailers one bottle (maximum size 9 litres (25L) capacity. Our experienced crew members are available to assist you throughout the journey. Please make sure your first and last name have been entered correctly. Yes, we have implemented a number of precautionary measures to reduce the risk to passengers and staff. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We recommend checking with the rental car company before booking as restrictions may apply to vehicles travelling on Spirit of Tasmania. Four-year-old Shayla Phillips has been found "safe and well" in southern Tasmania more than two days after she was reported missing.